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Terms & Conditions

Introduction

Please read these terms with care, in particular Clauses 1 to 10 which contain provisions defining, regulating and limiting the Company's liability in respect of any potential default and provide for an indemnity by you, the Customer, in certain circumstances.

Definitions

In these terms where the content so permits the following expressions shall have the following meanings:

"Consignment": means any article or articles of any sort which may be, or be intended to be, received by the Company from any one consignor at any one address for carriage and

“Company”: refer to Yogayog Courier Pvt Ltd.

“Customer or Consignor”: refers to the person or company who is booking or sending the consignment.

“Recipient or consignee”: refer to the person or company who is receiving the consignment.

Terms and Conditions

	1.	Customers are responsible for the payments for the weights which are above their stated weight.
	2.	Customers should be aware that www.yogayog.com is an online courier and cargo consolidator; we are not necessarily in contact with your consignment.
	3.	Booking a courier through us will allow you to take discounted charges.
	4.	The consignment will not be cleared until we receive full payment for the shipment
	5.	Customers cannot cancel the order during the collection or after the collection takes place.
	6.	Customers should be aware that the volumetric weight will be considered when measuring the weight.
	7.	Customers are responsible for proper packing, security, marking, declaring the senders address on the consignment.
	8.	Customers should be aware that there is no guarantee for damage or breakage of goods. Customers should take separate insurance where applicable.
	9.	Company does not incur any liability if the information given by the customer is incorrect.
	10.	Customers are solely responsible for all costs and expenses including the cost of returning the shipment
	11.	Company maximum liability for any loss or damage of the goods is £50 in respect of any one consignment
	12.	Company will not be responsible for delay in pickup transportation or delivery of shipment regardless of the reason for such delay.
	13.	Company is not responsible for loss, damage, delay for reasons which we cannot foresee or which are beyond our control, including but not limited to acts of god, perils of air/weather or mechanical delay of carrier, acts of public enemies, wars, strikes, customs.
	14.	If the customer shipment involves an ultimate destination or stop in a country other than the country of departure, the Warsaw convention may be applicable to govern and in most cases to limit company liability for loss damage or delay to customer shipment.
	15.	Company is not liable for any consequential, incidental, indirect damage or loss for example loss of profit, income, tender market, mental anxiety etc.
	16.	Company has a right to open or inspect customer shipment.
	17.	Company shall have lien on any goods shipped, for all the charges due to be received from customer, and refuse to surrender possessions of the goods until such charges are paid.
	18.	All claims subject to limitation of liability clause must be made by customer in writing within 14 days from tendering your shipment to us.
	19.	Company is not liable to act on your claim until you paid all the charges.
	20.	If the recipient accepts your shipment without noting damage on the delivery record we will assume that the goods were delivered in good condition.
	21.	Company is not liable to report any proof of delivery after expiry of 30 days from tendering your shipment.
	22.	No hard copy of proof of delivery will be supplied after 30 days of shipment.